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Where are my tickets?

Updated: 19/08/14


  • The easiest way to get your tickets is to find your email order confirmation; tickets are usually attached as a PDF file you can print. You can also log into the Eventbrite app or reference the My Tickets page within your account.  If you think you typo'd your email address, you can check here.
1

Check the confirmation email.

Tickets are usually attached to your order confirmation as a PDF file.

Note

Note: Some event organisers disable PDF tickets since they don't need tickets to check in their attendees so you may not see a file attached to the email or a link to download your tickets.

2

Find your tickets in the Eventbrite app.

You can access your ticket barcodes and event information using the Eventbrite app for iOS or Android

3

Log in and go to Current Orders in My Tickets on Eventbrite.com.

Log in like you normally would, or go here and enter the email address you used at registration to get started, then enter your password.

Tip: If you haven't set a password for your account, we'll send you an email with a link to set your password. If you've forgotten your password, select the Forgot Password? link to reset it.

Access the Account Menu and select My Tickets. Then find your order (under Current Orders), select View Order, and choose Print Tickets

Pro Tip: If there isn't a Print Tickets button, the organiser disabled PDF tickets and you don't need to print a ticket for the event. Check your order confirmation email and/or the event registration page for event instructions or to contact the organiser with any questions.

4

Contact the organiser.

If you've tried all of these options and still can't find your tickets, contact the organiser for help.

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