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Collect donations

Updated: Aug 06, 2013


  • Attendees decide how much to donate or pay
  • Include a suggested minimum amount in ticket description
  • Good for sliding-scale events
 

Tip: Click here to check out a sample event page with a donation ticket type!

1

To get started, first sign up for a free Eventbrite account or log in to your existing Eventbrite account and create an event.
If you’d like to edit an already-created event, click My Events at the top of the screen and then click on Edit to the right of your event’s name.

2

In Step 2: Create Tickets, select Donation from the Add Ticket Type dropdown menu. You can set the Ticket Quantity for this type of ticket, which will control how many individual donations you will be able to accept. Or you can leave this field blank to collect an unlimited number of donations.

How to collect donations on the event page

3

You can also edit a number of additional options, which are accessed by clicking Settings for this ticket type:

How to collect donations on the event page

- Ticket Description: Enter more details about this ticket type here. You could include a suggested minimum (or maximum) donation, or tell what donated funds will be used for. What you enter will appear as smaller text below the name of your ticket type on your event page. You have the option to Hide the description on your event page, so that an attendee must click the more info link to view the description.

- Start Sales: You can choose to start the sales of this ticket type at a particular date/time, an amount of time before the event starts, or when sales end for another of your ticket types (if you have created more than one ticket type).

- End Sales: You can choose to end the sales of this ticket type at a particular date/time or an amount of time before the event starts.

- Service Fees: Choose how you want to handle any fees. For donation ticket types, we recommend selecting Absorb the fees into the ticket price, so that the attendee donating is charged exactly the amount they choose when registering. Learn more here about how and why to choose who pays the fees.

4

To take a look at how your event page looks with your new donation ticket type, click Design in the upper left. Once you’ve finished creating your ticket type, make sure to click Save to save your changes or Make Event Live to publish your event page.

5

Now that you’ve set up a donation ticket type, an attendee will have the option of donating a self-designated amount rather than paying a set ticket price when registering.

How to collect donations on the event page

Note

Note: When an attendee makes a donation on your event page, an order confirmation email will be sent to them, as with any other non-donation-ticket-type order. Each donation will count as one attendee. If you wish to give the donor the option of registering additional attendee(s), consider creating a free ticket type called "Extra Guests."

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