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Offline payment options
- Offer offline payment methods in addition to credit-card-payment options
- Pay by check, cash or at the door
- You collect these payments outside of Eventbrite
Are you using our new design to create or edit your events? Jump to new help or Learn more
Tip: Use this feature to offer your attendees an alternative method of payment when registering for your event. You, the organizer, handle the collection of these offline payments, outside of Eventbrite. The Eventbrite ticketing fee--though not the payment processing charge--is still charged for orders with offline payment. Go here to learn more about Eventbrite's fees.
In addition to choosing one of our credit card processing options, you can offer your attendees the option of pay by check, pay at the door or send me an invoice.
1
On the Create Event/Edit page, locate the Step 2: Add Ticket Information box and click Edit in the Collect Payments section.
Note: You must create a ticket type before this option will appear.
2
Select which offline payment methods you would like to offer and enter any instructions for your attendees. For instance, if you're offering the pay by check option, be sure to include your mailing address to where your attendees should mail their check.
Note: When attendees visit your event page, they can pay by credit card or choose to Show other payment options, which displays the option to Pay Offline.
After clicking Pay Offline, attendees complete their registration by reading your payment instructions and then selecting an offline payment method (if you’ve offered more than one). Attendees will receive an order confirmation email and PDF ticket after registering—as with a credit card order—though you will need to ensure that you receive payment offline in accordance with your payment instructions.
Note: When you receive orders with offline payments, the order will be classified in your Orders report as Payment Not Received. You can mark the payment as received by clicking Mark as Received.
Offline payment options
- Offer offline payment methods in addition to credit-card-payment options
- Pay by check, cash or at the door
- You collect these payments outside of Eventbrite
Tip: Use this feature to offer your attendees an alternative method of payment when registering for your event. You, the organizer, handle the collection of these offline payments, outside of Eventbrite. The Eventbrite ticketing fee--though not the payment processing fee--is still charged for orders with offline payment. Go here to learn more about Eventbrite's fees.
1
To get started, first sign up for a free Eventbrite account or log in to your existing Eventbrite account and create an event with at least one paid ticket type.
If you’d like to edit an already-created event, click My Events at the top of the screen and then click on the name of your event to go to your event’s Manage page.
2
Click Payment Options on the features menu on the left side of the Manage page.
On the Payment Options page, click on + Additional payment methods (optional) near the bottom.
3
Select which Offline payment methods you would like to offer, and enter any payment instructions for your attendees.
For instance, if you choose the Accept pay by check option, be sure to include your mailing address, so your attendees know where to send you their check.
4
When attendees visit your event page, they can pay by credit card or choose to Show other payment options, which displays the option to Pay Offline.
After clicking Pay Offline, attendees complete their registration by reading your payment instructions and then selecting an offline payment method (if you’ve offered more than one). Attendees will receive an order confirmation email and PDF ticket after registering—as with a credit card order—though you will need to ensure that you receive payment offline in accordance with your payment instructions.
Note: When you receive orders with offline payments, the order will be classified in your Orders report as Payment Not Received. You can mark the payment as received by clicking Mark as Received.
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