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Email reminders for attendees

Updated: Apr 14, 2014


  • Message already-registered attendees
  • Great for FAQs like restrictions and transit info
 

Tip: You can only email people who have already registered for your event. If you would like to send an email to those invited, but not yet registered, feel free to send out additional email invitations.

By default, Eventbrite sends a 48-hour reminder email to your attendees. While you cannot edit its text or copy this email, you can delete this automated reminder and replace it with a reminder email of your own design, as detailed below. To disable these automated 48-hour reminder emails for all events in your account, please contact us.

1

To get started, first sign up for a free Eventbrite account or log in to your existing Eventbrite account and create an event.
Go to your event's Manage page by clicking My Events at the top of the screen and then clicking on the name your event.

From the Manage page, choose Emails to Attendees from the features menu on the left side of the page.

2

Click the Create New Attendee Email button to create a new message.

3

You can customize a number of the fields, like Name, Reply-To Email (this is the email address where any replies to your email will be sent), and Subject. Select whom you want to send the email to using the To dropdown menu.

Feel free to highlight and delete the pre-filled text in the Message field to create customized wording!

If your event uses PDF tickets, you can also include a link to print the tickets in the attendee email.

 

Tip: If you have any files--e.g., slides or a presentation--to send to your recipients, you can upload these files to an outside site and then include in your email a link to download the files. Unfortunately, it isn't possible to attach files directly to an email to your attendees.

4

In the Send Email section, select when you'd like to send the email: now, a specific date/time, or a relative date/time to the start of the event.

How to schedule and send automated email reminders

Back on the main Emails to Attendees screen, you can easily copy or delete any email that you have created and scheduled to send. You can also delete the automated 48-hour reminder email, although  you cannot copy or edit this email. 

How to schedule and send automated email reminders

Have more questions? Contact us!

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