Search our Help Center

Import or create contact lists

  • Efficiently manage your contacts
  • Import contacts from outside databases and/or email services
  • Create contact lists from attendees of past event
  • Limit contact lists to fewer than 2000 contacts
 

Tip: For more information about sending email invitations, click here.

We recommend that you do not create any contact list with over 2000 contacts.  Eventbrite has a limit of 2000 email invitations that can be sent per account per day, and sending email invitations to a contact list of more than 2000 email addresses can lead to irregularities in the delivery of the email invitations. If you have more than 2000 contacts, feel free to create another contact list!

Here's a handy tutorial video. You can also find written instructions below the video.

 

1

Click on the My Contacts tab located at the top of any page.

2

To create a new contact list, click Create a Contact List.

How to create and save contact lists

3

Enter the name of your new contact list and then choose from one of several import options to add contacts to your new list. See below for more details about these options.

Option 1: Import contacts from a text .txt or .csv file by uploading that file to Eventbrite.

If your contacts are in Excel format, you can convert that file in to .csv or .txt. Make sure your email addresses are in a column with the header email.

OPTIONAL: Eventbrite also imports the first and last names of your attendees on the list, if you have this information. You must include the headers firstname (no spaces) and lastname (no spaces) for the first name and last name columns, respectively.

The email, firstname (no spaces), and lastname (no spaces) columns can be in any order. Any extra columns ('age,' for example) will be ignored. For text (.txt) files, a tab must be added after each column header and row entry--that is, press the Tab key on your keyboard after each column header and each row entry--even after the last column header and row entry.

Here is an example of a text (.txt) file with email header:

Here is an example of a text (.txt.) file with email, firstname, and lastname headers:

For .csv files, it is recommended to save as CSV (MS-DOS).

Here's an example of a .csv file with email header:

Here's an example of a .csv file with email, firstname, and lastname headers:

Note

Note: When importing a contact list, whether in .txt or .csv form, your list must contain email, firstname and lastname column headers, regardless of whether your list includes first and/or last names.

 

Option 2: Import contacts from your email address book by entering your email or user name and password and clicking Continue. You will have the option to include all contacts or pick specific contacts from each address book to include in your Contact List.

Note

Note: If you have 2-factor authentication enabled for your Gmail account, you should first create an Application Specific Password in order to import contacts from Gmail to Eventbrite. For step-by-step instructions on setting this up, click here.

Note

Note: If you receive a message stating: "Warning: Google prevented a suspicious attempt to sign in to your account. Was it you?," click "Was it you?" to be redirected to a page where you can verify the activity and grant Eventbrite access. After you've verified this, wait a few minutes and you should be able to import contacts from Gmail to Eventbrite. For more information on this process, click here.

 

Option 3: Import from the attendees of a past event in your Eventbrite account. Once you select an event (or multiple events) all attendees of the past event(s) will appear in the list of invitation recipients for this newest event, and you will have the option of removing any recipients before sending the invitation.

 

Option 4: Manually enter email addresses to include in your contact list.

 

Tip: Click here to learn how to manage your contact lists and send email invitations using contact lists.

Have more questions? Contact us!

Create an Event Go to My Account

Can't find what you're looking for?

Our Support team is here to help! Contact us.