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Credit card processing setup

Updated: Nov 11, 2013

  • Easiest way to accept credit card payments
  • Highest purchase conversion rate for attendee
  • Overview of setup and payout processes

To get started, first sign up for a free Eventbrite account or log in to your existing Eventbrite account and create an event. Once you click Make Event Live you'll be taken to your event's Manage page.

If you’d like to edit an already-created event, go to your event's Manage page by clicking My Events at the top of the screen and then clicking on your event’s name.


On your event's Manage page, select Payment Options from the features menu on the left side of the page. 


Once you're on the Payment Options screen, select Credit Card Processing from the Select payment processor dropdown menu. Then choose whether you'd like to receive the payout for your event in the form of a check (available only for USD-denominated events) or a direct deposit from the Payout method dropdown menu.

Finally, enter the mailing address (for a check) or bank account information where you'd like your payout delivered. Make sure to click Save Changes when you're finished!


Note: When entering your direct deposit information, be sure to enter the valid Name on Account as it appears within your banking records (e.g. "Kevin Hartz" or "Eventbrite, Inc." as opposed to "Wells Fargo" or "Checking Account", etc.) to ensure there is not a delay in receiving your payout.


You're all set!

When attendees register for your event, they'll enter their billing information on the checkout page for your event and answer any custom questions you've created before finalizing their order. That's it!


After your event, Eventbrite will send you a confirmation email with the details of your event revenue and payout information. You have 96 hours (4 days) from the end of your event to process any refunds and make any adjustments.


On the 5th business day after your event has ended, Eventbrite will mail you a check (available only for USD-denominated events) or issue you a direct deposit for your total event revenue (less Eventbrite and credit card processing fees). It's really that easy!


Note: For more information about credit card processing, please go here.

Have more questions? Contact us!

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