Can't find what you're looking for?
Our Support team is here to help! Contact us.
Search our Help Center
I have a question about an event
- Event-specific questions
- Refund requests
- Contact the event organizer for answers
Tip: Eventbrite doesn't actually organize the events on our site, so the best way to get your questions answered is to contact the organizer of the event. Here are a couple of ways to contact the organizer!
1
Reply to the order confirmation email
You can open the order confirmation email that you received once you registered for the event and reply to it so that the To field will automatically fill in with the organizer's email.
You can also find the organizer's email address in the order confirmation email itself.
We recommend that you include your phone number in your email, in case the event host would like to call, rather than email, you.
2
Log in to Eventbrite to contact the event organizer
You can also log in to Eventbrite to get information about the event you're attending and to contact the organizer. To log in, click here. You can easily set a password to log in if you don't already have one!
Once logged in, click View Order to open the details of that order. Then click View Event Details to go to the event page. (If you'd like a refund, you can click Request Refund below View Event Details instead to send a message to the organizer.)
On the event page, click on the name of the organizer in the upper left or the Contact the Host button to send them an email.
Again, we recommend that you include your phone number in your email, in case the event host would like to call, rather than email, you.
Have more questions? Contact us!
