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Collect donations

Updated: 01/07/14

  • Attendees decide how much to donate or pay
  • Include a suggested minimum amount in ticket description
  • Good for sliding-scale events

Tip: Click here to check out a sample event page with a donation ticket type!


After logging in and creating an event, click Edit to the right of your event's name.


In Step 2: Create Tickets, click the gray Donation button. You can set the Quantity available for this type of ticket, which will control how many individual donations you will be able to accept. Or you can leave this field blank to collect an unlimited number of donations.

How to collect donations on the event page


You can also edit a number of additional options, which are accessed by clicking the gear icon under Actions.

How to collect donations on the event page

- Ticket description: Enter more details about this ticket type here. You could include a suggested minimum (or maximum) donation, or tell what donated funds will be used for. What you enter will appear as smaller text below the name of your ticket type on your event page. You have the option to Show the description on your event page, so that an attendee can view the description directly below the ticket type.

- Ticket sales start: You can choose to start the sales of this ticket type at a particular date/time, an amount of time before the event starts, or when sales end for another of your ticket types (if you have created more than one ticket type).

- Ticket sales end: You can choose to end the sales of this ticket type at a particular date/time or an amount of time before the event starts.

- Fees: Choose how you want to handle any fees. For donation ticket types, we recommend selecting Absorb fees, so that the attendee donating is charged exactly the amount they choose when registering.

Learn more about how and why to choose who pays the fees.


Once you've finished setting up your donation ticket type, click Save in the upper right to save your changes. To take a look at how your event page looks with your new donation ticket type, click Design in the upper left. Now an attendee will have the option of donating a self-designated amount rather than paying a set ticket price when registering.

How to collect donations on the event page


Note: When an attendee makes a donation on your event page, an order confirmation email will be sent to them, as with any other non-donation-ticket-type order. Each donation will count as one attendee. If you wish to give the donor the option of registering additional attendee(s), consider creating a free ticket type called "Extra Guests."

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