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Fee-handling options
- Attendees pay fees by default (fees added to price)
- Choose to pay fees yourself instead (fees included in price)
Are you using our new design to create or edit your events? Jump to new help or Learn more
Tip: This tutorial covers how to select who—you, the organizer, or your attendees—pays the fees for your paid event. By default, the fees are added to the ticket price so that your attendees pay all fees, though you can change this, as detailed below.
Remember, though, that Eventbrite is free to use if your event free!
1
From the My Events page, click on Edit next to the name of an event to go to that event's Edit page. (If you are setting up a new event page--that is, you just pressed Create Event and the page you are on says Create an Event--you can skip this step and go directly to the second part of step 2 below.)
2
In Step 2: Add Ticket Information, click on the name of the ticket type (in blue) to bring up the Edit Ticket window for that ticket type.
If you are setting up a new event page, and so are on the Create an Event page, click Create a Ticket, fill out the name, price and quantity available of that ticket type, and then continue to step 3 below.
3
Near the bottom of the Edit Ticket window, click Show next to Advanced Options to display more options. You will find the Service Fee options near the bottom of the expanded window. (If you have previously viewed the Advanced Options, you will not need to click Show, as the expanded window will automatically display.)
4
There are three options from which you can choose regarding who pays the fees for your event. They are as follows:
ADD fees on top of total ticket price
-This means that your attendees will pay all fees.
-You, the organizer, will receive the entire price of each ticket, as the attendees will pay all fees.
-This is the default option.
-Here is how your event page would display for a $20 ticket with this option selected:
INCLUDE fees into total ticket price
-This means that you will pay all fees.
-You, the organizer, will receive the price of each ticket, minus the fees.
-This is the recommended option for donation ticket types.
-Here is how your event page would display for a $20 ticket with this option selected:
INCLUDE credit card processing fee in the total ticket price and ADD the Eventbrite fee on top of total ticket price
-This is an option only if you choose credit card processing for your event.
-This means that you will pay the credit card processing fee, and your attendees will pay the Eventbrite fee.
-Here is how your event page would display for a $20 ticket with this option selected:
Note: If you have selected PayPal or Google Checkout to process your credit card payments, you cannot pass along to your attendees the processing fee that they charge, unfortunately. You can, however, choose for your attendees to pay the Eventbrite fee, by choosing to ADD fees on top of total ticket price, as detailed above.
5
Once you make your selection, be sure to click Save to save your changes and to go to the Edit page for your event.
To see how the fees will display to your attendees, click View (or Preview if you haven't yet published your event) in the upper left of the Edit page to check out your event page in a new browser tab/window.
How to decide who pays the fees
- Attendees pay fees by default (fees added to price)
- Choose to pay fees yourself instead (fees included in price)
Tip: This tutorial covers how to select who—you, the organizer, or your attendees—pays the fees for your paid event. By default, the fees are added to the ticket price so that your attendees pay all fees, though you can change this, as detailed below. Remember, though, that Eventbrite is free to use if your event is free!
1
To get started, first sign up for a free Eventbrite account or log in to your existing Eventbrite account and create an event.
If you’d like to edit an already-created event, click My Events at the top of the screen and then, click on Edit to the right of your event’s name.
2
Go to Step 2: Create Tickets. Use the I would like to tool to make the same selection for all types of tickets for this event.
If you would like to choose who pays the fees on a per-ticket basis, select Customize per ticket type and/or click on the Settings for a ticket type and make your selection in the Service Fees section.
Note: Click here to see more information about Eventbrite's fees.
3
By default, Pass on fees to the buyer will be selected, meaning that the fees will be added on to the ticket price and paid by the buyer. You, the organizer, will receive the entire price of each ticket.
Here’s how your event page would display for a $20 ticket with this option selected:
If you choose Absorb the fees, the buyer will pay just the price of the ticket and the fees will be deducted from that price. You, the organizer, will receive the price of each ticket, minus the fees. This is the recommended option for donation ticket types.
Here’s how your event page would display for a $20 ticket with this option selected:
Note: If you have selected PayPal or Google Checkout to process your credit card payments, you unfortunately cannot pass the processing fee that PayPal or Google Checkout charges along to your attendees. You can, however, choose for your attendees to pay the Eventbrite fee, by choosing to Pass on fees to the buyer, as detailed above.
4
Once you make your selection, be sure to click Save to save your changes.
To see how the fees will display to your attendees, click Design in the upper left to take a look at your event page!
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